Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your perfume to request a

return.

Return Eligibility

To be eligible for a return, the perfume must:

- Be unused and unopened

- Have the original seller foil/seal intact

- Be in resalable condition

- Be in the original packaging

- Include proof of purchase

Due to hygiene and safety reasons, any perfume that has been opened, used, or tampered with cannot be

returned.

Customers are responsible for all return shipping costs. All items must be returned to the seller at the

customer’s expense.

Once the returned perfume is received and inspected by the seller, a refund will be initiated if all return

conditions are met. This may take 7 to 10 business working days.

Items returned without the original seal/foil, or in a non-resalable condition, will not be accepted.

Damages and Issues

Please inspect your order upon receipt. If the perfume is defective, damaged, or incorrect, report the issue

immediately so it can be evaluated.

Any issues reported after 14 days of receiving are voided.

Non-Returnable Items

The following items cannot be returned:

- Used or opened products

- Sale items

- Gift cards

Exchanges

To receive a different perfume, return the original product first. Once the return is approved, you may place

a new order.

Refunds

Refunds will only be processed after the seller receives and inspects the returned perfume. Approved refunds will be issued to the original payment method. Processing time may vary depending on your bank or payment provider.